Spearpoint Limited, a newly established independent investment boutique, set out a requirement for robust infrastructure and efficient line of business systems, allied to resilient connections to the outside world, in order to attain optimum client service delivery.
Microsoft Office SharePoint Server 2007 (MOSS 2007)
Microsoft Dynamics CRM 3.0
A fully hosted SAN architecture with VoIP telephony was designed and commissioned to lay the foundations for these future proofed business systems. The core components of which consist of a client centric portal, integrated with a structured customer relationship management (CRM) system.
This approach enables a single client view administered through the Outlook interface, as well as providing a fully integrated data repository and Document management system, thereby maximising the effectiveness of this customer focused business.