The States of Jersey selected C5 Alliance to design and implement a centralised client relationship management (CRM) solution to enable eight government departments to share information and work together more effectively.
This extensive project considered how data was to be used and processed by each department, whilst also addressing the need to prevent data input duplication. The system has also been designed to enable the States to track the growth of companies across the Island to understand how each business supports the local economy.
C5 Alliance followed Prince2 project management methodology and Agile software development methods, ensuring that the business had a significant hand in the shaping of the solution and the requirement for user acceptance testing was minimal.
Microsoft Dynamics CRM3.0
Microsoft Office SharePoint Server 2007