Who are our Team Members?
- Service Operations Technicians
- First Line Engineers
- Service Desk Analysts
- Business Continuity Consultants
What Projects do we deliver?
- Management of client calls and tickets, seeing them through to resolution either through first time fix, or through use of internal resolver teams.
- Completion of regular, routine supportive tasks to maintain client systems.
- Active engagement and communication with clients to ensure service level agreements are maintained.
What technologies do we work with?
- MS Office
- MS Project
- Office 365
What sort of qualifications are we looking for?
- ITIL Expert
- ITIL Foundation V3
- Comptia A+
- Microsoft Service Fundamentals
- Windows Server 2012
Want to join a Managed Services team that deliver real customer value to industry-leading standards?