Search icon Facebook icon Twitter icon Linkedin icon Google+ Icon Youtube Icon Flickr Icon Mobile nav icon White telephone Icon Email icon Down arrow icon vCard icon Thumbs up icon
Home / Careers / Managed Services & Operations

Managed Services & Operations

Who are our Team Members?

  • Service Operations Technicians
  • First Line Engineers
  • Service Desk Analysts
  • Business Continuity Consultants

What Projects do we deliver?

  • Management of client calls and tickets, seeing them through to resolution either through first time fix, or through use of internal resolver teams.
  • Completion of regular, routine supportive tasks to maintain client systems.
  • Active engagement and communication with clients to ensure service level agreements are maintained.

What technologies do we work with?

  • MS Office
  • Visio
  • MS Project
  • ZenDesk
  • Office 365
  • LogRhythm
  • N-Central
  • EG

What sort of qualifications are we looking for?

  • ITIL Expert
  • ITIL Foundation V3
  • Comptia A+
  • Microsoft Service Fundamentals
  • Windows Server 2012

Want to join a Managed Services team that deliver real customer value to industry-leading standards?

Send us your application Click here