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C5 Designer becomes second UX Specialist Master (UXMC) in the CI

January 29, 2021
Feature Image: Profile picture of UXMC Designer Bart Wijsmuller

Bart Wijsmuller, Designer and User Experience Specialist at C5 Alliance has achieved his ‘NN/g UX Master’ qualification following the completion of rigorous user experience training and examination.

“User experience (UX) encompasses all aspects of an end-user’s interaction with a company, its services, and its products.”

~ Don Norman & Jakob Nielsen

About UXMC Qualification

UX Master Certification (UXMC) recognizes practitioners who have undertaken in-depth, targeted learning about the most important UX topics and effective UX techniques.

Becoming a UXMC requires a candidate to complete a compulsory combination of 15 exams and 90 hours of lectures and training, in addition to practicing UX skills for a minimum of 2 years. This status demonstrates an extremely high level of dedication to UX education, and a strong commitment to the field of UX.

The awarding body, NN/g (Nielson Norman Group), are a UX research and consulting firm trusted by leading organizations world-wide to provide reliable guidance & training on user experience. The founders, Jakob Nielsen and Don Norman, are recognized around the world for their leadership in defining the field of UX.

UXMC Certification Stamp

The Benefits of Good User Experience

Bart’s work as a UX specialist has been instrumental in the delivery of several significant and successful digital transformation projects for local, national and international organisations. Most notably, his role as the design lead in a major development project to rebuild the internet banking platform of an offshore organisation’s retail, private and corporate banking divisions.

Investment in UX is essential for successful and effective digital transformation projects. Studies show that companies that invest in UX see a lower cost of customer acquisition, lower support cost, increased customer retention and increased market share. Additionally the introduction of structured design and UX phases in development projects cuts development costs and leads to a product that is more likely to motivate users to interact with your content.

Noel Mallet, the lead design consultant at C5 commented: “Bart has really embraced the opportunity to improve his UX skills over the last two years and his enthusiasm is infectious. I’m very pleased to see how he has been able to develop and apply his UXMC qualification into his day-to-day design work for our clients”

Upon achieving this certification, Bart said, “I am delighted to have completed my UXMC qualification, achieving this has been 2 years of conferencing, lectures, studying, exams and practical experience. I feel privileged to be working with so many interesting clients, all of which have exciting and diverse challenges that require solving in creative and innovative ways.

I am very grateful for the continual support with my studies and career that I receive from C5 and my mentor Noel Mallet, I can’t wait to bring new and exciting projects to life for our clients in 2021.”

For more information about how we can support your organisation and better your user experience using innovative design, email us at or call +441534 633 733.