Mark manages C5 Alliance Guernsey’s four Data Centres, Business Continuity (BC) suites and a business-only Internet Service. The C5 sites host a combination of financial services & e-Gaming clients and are certified by the AGCC. Mark’s role has also seen him involved in a number of successful office refurbishment and relocation projects.
Mark has over 30 years’ experience in the IT industry, originally as a Common Business Orientated Language (COBOL) programmer before becoming a Microsoft Certified Solutions Engineer (MCSE) and moving into IT support and consultancy in the mid-nineties. He was particularly successful in the introduction and deployment of the Altiris product range; a server and desktop management platform.
Prior to his role at C5, Mark took over the running of the States of Guernsey Education Department Service Desk team in 2005, due to his passion for excellent customer service. This was rewarded in 2012 when his team were awarded the “Best Customer Service of the Year” award at the EGR Awards in London.
Fun fact: Mark writes and hosts the Dog House quiz night every Monday night – sometimes entertaining as many as 100 people on the night.