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Terms and Conditions

C5 Alliance Group Limited, Registration number: 113461.
Registered in the Channel Islands with the Jersey Financial Services Commission.
Registered office: Windward House, La Route de la Liberation, St. Helier, JE2 3BQ, Jersey

This page includes details of the terms and conditions of use of our website. Download our terms and conditions of business (288kb PDF)

Terms of Use and Website Disclaimer

By accessing and navigating the website, you are deemed to have accepted the terms of use.

The material contained in this website is provided for general information purposes only. It does not constitute professional advice. Despite our best efforts, it may be incomplete, not up-to-date or applicable to the circumstances in a particular case.

C5 Alliance Group makes no guarantees or representations as to the accuracy, reliability, or currency of information in this site or the results of its use. Professional advice should be sought before acting or relying upon the information in this site. Links to other sites are provided only to facilitate the easy connection of users to those particular sites.

C5 Alliance Group does not endorse or accept any liability to any person for the content of the information or services (or the use of such information or services) that is provided on linked sites. Use of any information provided on any other site linked to this site is at the sole risk of users.

Intellectual Property

C5 Alliance Group own the trade marks, logos and service marks displayed on this site and users are prohibited from using the same without C5 Alliance’ written permission.

The materials on this site are protected by copyright and no part of such materials may be modified, reproduced, stored in a retrieval system, transmitted (in any form or by any means), copied, distributed, used for creating derivative works or used in any other way for commercial or public purposes without C5 Alliance Group’s prior written consent.

C5 Alliance Group Privacy Policy

We are committed to upholding the privacy of our website users and only collect data to aid the assistance of our services. We will not contact you without your express permission and will not share your information, except in the circumstances outlined within these terms and conditions.

To make sure your personal information remains confidential, .

C5 Alliance Group website or email correspondence may contain links to other sites. We do not share your personal information with these sites and are not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

The C5 Alliance Group Terms and Conditions are subject to change at any time. We encourage you to review this policy regularly for any changes.

What information do we collect on the C5 Alliance Group website?

There are a few ways that we collect personal data through the C5 Alliance Group website, this includes when registering an enquiry or job application, or when you download any documentation.

When you register on the website, we collect your title, first and last name, company name, job function, industry, post code, email address, and contact preferences. If contact by post is selected, you will be prompted for your postal address, and if contact by phone is requested you will be prompted for your telephone numbers.

Cookies on the C5 Alliance Group Website

When navigating our website, this data is collected in order for us to understand visitor behaviour patterns.

C5 Alliance Group also use Google Analytics to help with the analysis of our website. This is via the usage of ‘cookies’ or text files placed on your computer that collect internet browsing information. This information (including your IP address) is then sent to Google and interpreted for the C5 Alliance Group to see statistical reporting and understand visitor behaviour.

If you would like to know more about cookies, please visit

C5 Alliance Group also uses ClickDimensions to help with the analysis of our website. This is via the usage of ‘cookies’ or text files placed on your computer that collect browsing on our website information. This information is sent to ClickDimensions and is interpreted for the C5 Alliance Group to see statistical reporting and understand visitor behaviour. Should you have visited the website on any occasion from a link in a C5 Alliance Group email, your IP will be tagged with your details and associated to you email address. As a result your details will not be anonymised.

The full list of cookies on the C5 Alliance Group site is below:

Cookie NameWhat it doesPersistence after browser closed
ASP.NET_SESSIONIDSession cookies allow users to be recognised within a website so any page changes or item or data selection you do is remembered from page to page. The most common example of this functionality is for the language selector functionality.End of session
_UTMAGoogle Analytics cookie which stores each user’s amount of visits, and the time of the first visit, the previous visit, and the current visit2 years
_UTMBGoogle Analytics cookie timestamp: how long you have been on the page: enter pageEnd of session
_UTMCGoogle Analytics timestamp: how long you have been on the page: leave pageEnd of session
_UTMZGoogle Analytics cookie which keeps track of where the visitor came from, what search engine was used, what link was clicked on, what keyword was used, and where they were in the world when they accessed the website.6 months

Offline Personal Information Collection

We will only ever legally collect personal information by fair means, and for specified purposes which are relevant to C5 Alliance Group operations. This will only ever be with the express permission from the person to whom it relates.

Why we collect Personal Information

If you have given information to us, we will use this in order to keep you up-to-date on company information, special offers and other information we think you will like to hear. We may also contact you to participate in market research surveys in order to gauge our client satisfaction levels and to develop the best possible service offering.

Any information collect on the website may also be combined to provide C5 Alliance Group with anonymous demographic and usage information. We will then use this aggregated information to develop new and/or more appropriate services and products to offer to our clients and to third parties.

This information may also be used for statistical website analysis, for marketing purposes and to tailor the content of the site to the needs of C5 Alliance Group clients. Statistical information will not be disclosed in connection with your personal information.

When we Disclose Personal Information

We work with other companies to provide the highest levels of service and most innovative technologies and may provide your personal information to these companies. For example, we may work closely with a third party partner to deliver a service and share your information in order to facilitate this. We will require that any company we contract safeguard your information in line with this policy.

As a global company, we may share your information with our other businesses for cross-group marketing purposes. Each C5 Alliance Group company will protect your personal information in accordance with the C5 Alliance Group Customer Privacy Policy.

Personal information collected on this site will only be disclosed to third parties in accordance with our Privacy Statement and the terms and conditions of any relevant service.

How to Update your Information

If you would like to enquire about the information held about you or your company, please contact us with your details:

You can also unsubscribe at any time by contacting us here:


We make our best efforts to ensure that our systems are secure. C5 Alliance Group safeguards the security of your data with physical, electronic and managerial procedures.

Changes to this Privacy Statement

We reserve the right to amend this Privacy Statement from time to time in order to maintain complaint with legislation and the latest industry codes. Any changes will be updated on this section of the website.


All information is provided “AS IS”, without any warranties of any kind either express or implied. Use of such information is at the user’s own risk. To the fullest extent permitted by law, C5 Alliance disclaims and does not accept any liability or responsibility for any warranties, express or implied, or representations, including, without limitation, as to the accuracy or completeness of the contents of this site, and any implied warranties of merchantability or fitness for a particular purpose.


To the fullest extent permitted by Channel Island law, C5 Alliance Group will not be liable for any damages, losses, costs or expenses of any kind, including direct, indirect, special and consequential (including, without limitation, loss of profits, business or data), which arise out of or result from the information contained on this site, or any other site which is linked to this site.