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Jersey Fire and Rescue Service Harness the Power of Data with C5 Alliance

January 14, 2017

Jersey Fire and Rescue Service is now benefitting from more efficient processes and insights into its company data using the latest business analytics technology, thanks to local technology providers C5 Alliance.

The new reporting system utilises Microsoft Power BI, which provides the tools needed to build reports and gain insights into the Jersey Fire and Rescue Service  data. This has had a significant impact on the efficiency and consistency of the organisation’s reporting processes. The technology also collects data and can be used to create dashboards that visualise data to identify trends and make decisions based on real evidence.

Members of the Jersey Fire and Rescue Service attended training with C5 Alliance Senior Consultant, Anna Philpot, and have now begun to customise and develop the platform to cater to their own needs. So far, this has included a geographical incident map of Jersey, which offers a real-world view of the Island’s incident ‘hot spots’, allowing them to learn from trends and consider areas for review.

C5 has also been involved in several other States of Jersey projects in 2016, playing a key role in the Island’s ongoing digital strategy. Earlier this year, C5 supported and hosted Andium Homes’ IT infrastructure, helped to develop the Track My Bus and Available Car Park Spaces services, and upgraded the States’ gov.je website.

Station Commander at Jersey Fire and Rescue Service, Marc Le Cornu, commented:

“While working with C5 to implement Power BI has been extremely beneficial to the efficiency of our processes, it has also had wider implications for the Island as a whole. The system now allows us to analyse and learn from fresh data daily, giving us an accurate and up-to-date record of incidents so we can pick out trends and make sure we’re focussing our resources on the right areas. In future, we hope roll out the system to improve other areas of the business including training recording, fire safety inspections, health and safety incidents, HR information and more.”

Managing Director of Professional Services, Gary Stewart, commented:

“We’re pleased to have had the opportunity to be part of another successful and innovative States of Jersey project. Jersey Fire and Rescue is an essential service for the Island, so it’s vital for them to be able to distribute their resources and personnel where they are most needed. Power BI, quickly and easily allows them to do just that by visualising data in a way that makes sense. Providing a fantastic example for any business wishing to harness and act on their data. This solution shows what can be delivered in a short time frame, and Jersey Fire and Rescue can now continue to realise the benefits of this platform moving forward.”