If the hoped-for benefits of a digital initiative are to be realised, then the real-world impact on users must be proactively managed through organisational change management.
While organisations pursue change for varying reasons, they typically will encounter similar challenges: lack of senior management commitment and engagement, a complex stakeholder network, lack of stakeholder engagement or resistance and frustration, change fatigue, and employees rejecting change and reverting to old processes or workarounds.
Enabling stakeholders to move through the change process:
Our Change Management service focuses on the people side of organisational change by enabling stakeholders to move through the change process from unaware or resistant to aware, knowledgeable, engaged, and supportive. Our Change Management service recognises that stakeholder buy-in and engagement are critical for making change “stick”.
We aim to:
- Increase stakeholder awareness
- Increase stakeholder acceptance, engagement, and adoption
- Increase stakeholder ability to participate in the change implementation and transition to the future state
- Identify and address/mitigate organisational barriers
- Reinforce and embed change
Our clients are typically change sponsors, project directors or business stakeholders responsible or involved in implementing organisational change related to restructuring; workplace renewal; or new legislation, processes, and technology.
Our Change Management team’s knowledge in change management methodologies, frameworks, and approaches is combined with other management disciplines to deliver solutions that are tailored to an organisation’s specific needs