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Managed Services

Achieve strong business resilience with expert support.

Partner with us and benefit from our expertise, 24x7x365. Our Managed Services team offers peace of mind by making sure your IT is always available, ensuring full business resilience.

C5 Alliance Managed Services Performance Statistics

Our Managed Services team works proactively to understand issues and prevent them in the future. We can equip you with the right tools to maximise productivity across your whole company, while creating a positive impact in terms of efficiency and cost-effectiveness. Take advantage of our partnerships with some of the leading global technology providers including Microsoft, HPE, VMWare and Citrix.

Bridging the skill gap

Recruiting, training and maintaining a large in-house IT department can be difficult and costly but recruiting, training and maintaining a skilled IT workforce is what we do. You can gain the benefit of our highly skilled team without having to invest time and money developing them. We invest in our staff, our competencies and our tools as well as process standards such as ITIL, ISO 20000-1 and Cyber Essentials.

Free up time to focus on your clients

Many IT departments are lean teams that get bogged down by mundane, manual work. Your staff might spend more time fixing issues rather than implementing strategic projects.

Our SLA backed Managed IT Services can free up your internal team, allowing them to focus on your clients. Not only will you improve productivity and compliance, but you will also be able to streamline many of your processes. We can bring workflow standardization and a greater range of experience. Your business will benefit from the operational efficiency that comes from working with us.

  • Service Desk Icon
    Service Desk & Technical Support

    We are continuously working to provide proactive First to Third Line support and services. Let us identify any system weaknesses and apply solutions before they become problems. Read more...

  • Patching Security Icon
    Managed Patching Service

    Our Managed Patching Service ensures that critical, security and service packs are regularly applied to customer’s systems to maintain the security and integrity of operating systems and applications. Read more...

  • Business Insights Icon
    Monitoring and Event Management

    Our IT Monitoring Service collects and stores data for trend analysis, auditing, and capacity planning to inform you how to develop your it infrastructure and pre-empt any problems. Read more...

  • Cloud Backup Icon
    Backup Management

    Our Managed Services team can continually monitor the availability, status, and performance of your Backup Systems, making sure jobs run and complete successfully, ensuring resilience for your business in the event of any data loss. Read more...

  • Security Services Icon
    Anti-Virus & Cybersecurity Management

    Our Operations Team can continually monitor the availability, status, and performance of your systems, making sure updates are applied and any identified security threats are immediately escalated through Incident and Event Management. Read more...

  • Business Solutions Icon
    Service Delivery Management

    We can provide you with a Service Manager who has oversight and management of all the key functions related to our Managed Services agreement. A proactive review of performance and operations will enable ongoing service improvements to help boost your organisation’s productivity and the cost-effectiveness of our service. Read more...

Genuine business value

Jersey Altzheimer's Association logo

“The Trustees really appreciate the support for our charity. With the growth in demand we’re experiencing for our services in the community, we had to get the decision right on IT support and I’m confident that has been achieved with C5 Alliance. I’m delighted with the excellent support we’ve received from C5 from Day 1, including external training with ALX.”

Mark Blamey, Manager, Jersey Alzheimer’s Association

Santander Logo

“C5 Alliance have consistently provided us with a professional and reliable service over the years we have been working with them. They provide an integral support function to our business and we know we can rely on them to deliver an excellent standard of service.”

Roger Wiseman, Head of Technology, Santander International

Find out how your organisation can benefit from C5’s Managed Services offering.

For more information, get in touch today:
Email or call +44 1534 633733

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